Effective Date: 05th September 2023
This Refund Policy outlines the terms and conditions under which refunds may be issued for website development and digital marketing services provided by BRANOTSS TECHNOLOGIES PVT LTD .
2. Refund Eligibility
Refunds may be issued under the following circumstances:
Non-Delivery of Services: If BRANOTSS TECHNOLOGIES PVT LTD fails to deliver the agreed-upon services within the specified time frame and is unable to provide an alternative solution.
Dissatisfaction with Services: If the Client is not satisfied with the quality of the services provided, subject to the conditions outlined in Section 3.
3. Conditions for Refund
To be eligible for a refund, the Client must meet the following conditions:
The Client must notify BRANDOTSS TECHNOLOGIES PVT LTD in writing of the issue within 2-3 Days.
The Client must provide detailed reasons for their dissatisfaction or request for a refund, along with any relevant documentation or evidence.
BRANOTSS TECHNOLOGIES PVT LTD will review the request and, at its discretion, determine whether a refund is warranted.
4. Non-Refundable Items
The following circumstances are not eligible for a refund:
Changes in project requirements or scope after the project has commenced.
Delays caused by the Client, including failure to provide necessary information, feedback, or approvals in a timely manner.
Services that have already been completed and delivered to the Client.
5. Refund Process
If the Client meets the conditions for a refund, BRANOTSS TECHNOLOGIES PVT LTD will process the refund within 5-7 days. The refund will be issued using the same method of payment originally used by the Client.
6. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at +919553313339 (or) firstname.lastname@example.org (or) Headh office : BRandots : Plot# 20&21, 1-98/B, VIP Hills, Silicon Valley, Madhapur, Hyderabad, Telangana 500081.